Raffle to take place at the next scheduled event. We announce winners live at events online or in person, we will send raffle prize through mail if winner lives outside of Portland, Oregon.
Winner will be contacted if not present when winner is announced.
Our policy lasts 30 days. If 30days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned,non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please send your purchase back to the manufacturer, address below.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you’ll receive a gift credit for the value of your return, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet,contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Portland Indigenous Marketplace and send your item to: 4414 NE Killingsworth, suite #1, Portland, OR, 97218, United States.
Our repair policy lasts for one year from the date of purchase. We will replace or repair any product. Proof of purchase is needed, and shipping policy applied.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 4414 NE Killingsworth, suite #1, Portland, OR, 97218, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a gift credit, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you 're shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.